In search of “Improvement”

A business case provides three options to respond to the business issue. Each option is someones preferred. It’s possible that there are tens of options, each with a different impact, cost and duration that will be some stakeholders preferred.

How can that be? Because perspective matters. Everyone else’s priorities are misguided.

When a business analyst arrives and says, “This is the best way forward,” they’re misguided. They actually mean, “This is best for some stakeholders and it might be best for you.”

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