Business analysis is a complaint on the way to better

It’s said that the best way to complain is to make things better.

It’s difficult to do that if you can’t see the answer, can’t shape the story, or can’t get buy-in for the work you do.

The first step on the path to make things better is to make better things.

But better isn’t only up to you. Better can’t happen in isolation.

Better is the change we see when stakeholders embrace what we’ve implemented. Better is what happens when the organisation absorbs our work and improves. Better is when we help the goals of those we serve become reality.

Business analysts make things better by making change happen.

Navigating the path to better is called business analysis, and you can do it. We all can.